Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "gocap4", "we", "us", "our" refers to the gocap4 online casino and sports betting platform, its operators, owners, and affiliates.
• "User", "you", "your", "player" refers to any individual who accesses, registers with, or uses the gocap4 platform.
• "Account" refers to the personal user account created by a player to access gocap4 services.
• "Platform", "website", "services" refers to the gocap4 website (https://gocap4.cam), mobile applications, and all associated gaming, betting, and ancillary services.
• "Wager", "bet", "stake" refers to any amount of money or account balance committed to a game, sporting event, or other gambling activity.
• "Bonus" refers to promotional credits, free spins, free bets, cashback, or other incentives offered by gocap4.
• "IDR", "Rp", "Rupiah" refers to Indonesian Rupiah, the official currency used for all transactions on the platform.
• "KYC" refers to Know Your Customer identity verification procedures required by law and responsible gaming standards.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register and use gocap4 services, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. This is a strict requirement. gocap4 conducts age verification checks, and any player found to be underage will have their account suspended, funds forfeited, and may be reported to authorities.
• You must be a resident of Indonesia or located within Indonesian territory when accessing our services.
• You must be legally capable of entering into binding contracts under Indonesian law.
• You must not be excluded from gambling under any self-exclusion program, court order, or regulatory restriction.

2.2 Account Registration Process

Account registration on gocap4 requires you to provide accurate, current, and complete information including:

• Full legal name (as it appears on your government-issued identification)
• Date of birth
• Valid email address
• Indonesian mobile phone number
• Residential address in Indonesia
• Preferred account currency (IDR)

You warrant that all information provided during registration and subsequently maintained in your account is truthful, accurate, and up to date. Providing false or misleading information constitutes a material breach of these Terms & Conditions and may result in immediate account suspension and forfeiture of any funds.

2.3 One Account Per Person

Each person is permitted to hold only one (1) account with gocap4. Creating multiple accounts (commonly known as "multi-accounting") is strictly prohibited and will result in:

• Immediate suspension of all accounts associated with you
• Forfeiture of any bonuses, winnings, and balances across all accounts
• Permanent ban from the gocap4 platform

If we detect multiple accounts linked to the same individual (through shared payment methods, IP addresses, device fingerprints, or other identifying information), we reserve the right to close all such accounts and void all transactions.

2.4 Identity Verification (KYC)

In compliance with international gaming regulations and anti-money laundering (AML) standards, gocap4 requires all users to complete identity verification. You will be asked to provide:

• A clear copy of your Indonesian national identity card (KTP) or passport
• Proof of address (utility bill, bank statement, or government document issued within the last three months)
• Additional documentation if requested by our compliance team

Verification is typically required before your first withdrawal and may be requested periodically thereafter. Failure to complete KYC when requested will result in account restrictions, including the inability to withdraw funds.

3. Deposits and Withdrawals

3.1 Deposits

gocap4 accepts deposits in Indonesian Rupiah (IDR) through the following methods:

• Bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, OCBC NISP, BSI, Bank Permata
• E-wallet transfers via OVO, DANA, GoPay, ShopeePay, LinkAja
• Credit/debit card payments via Visa and Mastercard (subject to availability)

The minimum deposit is Rp 50,000. There is no maximum deposit limit, though individual payment methods may impose their own transaction limits. Deposits are typically credited to your account instantly upon confirmation by the payment provider. gocap4 does not charge fees for deposits, but your bank or payment provider may impose their own charges.

You may only deposit funds from payment sources registered in your own name. Third-party deposits (funds from someone else's bank account, e-wallet, or card) are strictly prohibited and will result in the funds being returned and potential account suspension.

3.2 Withdrawals

You may withdraw your available account balance at any time, subject to the following conditions:

• Your account must be fully verified (KYC completed)
• Any bonus wagering requirements must be met or the bonus must be forfeited
• Funds must have been in your account for at least 24 hours (anti-fraud measure)
• The minimum withdrawal amount is Rp 100,000

Withdrawals are processed to the same payment method used for your most recent deposit (matching policy for anti-money laundering compliance). Processing times are typically:

• E-wallets (OVO, DANA, GoPay): Under 5 minutes
• Bank transfers: Within 24 hours (usually same-day)
• Credit/debit cards: 3-5 business days

gocap4 does not charge withdrawal fees. However, your bank or payment provider may impose charges. VIP-tier members enjoy priority processing and higher withdrawal limits.

3.3 Anti-Money Laundering

gocap4 maintains strict anti-money laundering (AML) policies. You agree that:

• All funds deposited originate from legitimate sources and belong to you
• You will not use gocap4 services for money laundering or terrorist financing
• We may request additional documentation to verify the source of your funds
• Suspicious transactions may be reported to relevant authorities

4. Bonuses and Promotions

4.1 Bonus Eligibility

gocap4 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. All bonuses are subject to specific terms and conditions, which will be clearly displayed on the promotion page. General conditions include:

• Bonuses are available to eligible players who opt in to receive them
• One bonus per person, household, IP address, or shared device
• Bonuses are subject to wagering requirements before withdrawal
• Different games contribute differently toward wagering requirements

4.2 Wagering Requirements

Unless otherwise stated, all bonuses carry wagering requirements (also called rollover or playthrough requirements). For example, a Rp 100,000 bonus with 20x wagering requires you to wager a total of Rp 2,000,000 before bonus funds and associated winnings become withdrawable.

Game contribution rates toward wagering requirements:

• Slots: 100%
• Live Casino (Baccarat, Roulette, Blackjack): 10-20% (varies by game)
• Sports Betting: 100% for pre-match bets with minimum odds 1.75
• Table Games (RNG): 15%

gocap4 reserves the right to void bonuses and associated winnings if we detect bonus abuse, including but not limited to: hedging bets, low-risk betting strategies designed solely to clear wagering requirements, or irregular play patterns.

4.3 Bonus Restrictions

While an active bonus is in play:

• Maximum bet limits may apply (typically Rp 25,000 per spin/bet)
• Certain games may be restricted or excluded
• You may forfeit the bonus to withdraw your deposited funds and winnings from those funds

5. Gameplay Rules

5.1 General Conduct

When using gocap4 services, you agree to:

• Play fairly and in accordance with game rules
• Not use any software, bots, or automated tools to gain unfair advantage
• Not collude with other players or engage in chip dumping
• Not exploit software bugs, glitches, or errors for personal gain
• Immediately report any errors, malfunctions, or suspected cheating

5.2 Sports Betting

For sports betting markets including football (BRI Liga 1, EPL, La Liga, Champions League), you agree that:

• All bets are final once placed and confirmed
• Bets on cancelled or postponed events will typically be voided
• Settlement is based on official results as determined by gocap4's odds provider
• We reserve the right to void bets placed with obvious pricing errors

5.3 Casino Games

All casino games including slots, live dealer tables, and table games use certified random number generators (RNGs) or are operated by licensed live casino studios. Game outcomes are determined randomly and cannot be influenced by gocap4 or players. In the event of a technical malfunction, all affected bets and payouts are voided.

6. Account Security

6.1 Your Responsibilities

You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You agree to:

• Keep your password secure and not share it with anyone
• Immediately notify gocap4 if you suspect unauthorized access to your account
• Log out of your account after each session, especially on shared devices
• Use strong passwords and enable two-factor authentication if available

You are liable for all activity on your account. If someone else accesses your account due to your failure to keep credentials secure, you remain responsible for all bets, deposits, and withdrawals made.

6.2 Account Suspension

gocap4 reserves the right to suspend or terminate your account if we believe:

• You have breached these Terms & Conditions
• You are engaged in fraudulent or illegal activity
• You pose a risk to the integrity of our services
• You have provided false information during registration or verification

Upon suspension, your account balance may be withheld pending investigation. If wrongdoing is confirmed, funds may be forfeited.

7. Responsible Gaming

gocap4 is committed to promoting responsible gaming. We provide tools to help you stay in control:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Session time limits
• Reality check reminders
• Self-exclusion (6 months, 1 year, or permanent)

If you feel gambling is becoming a problem, please contact our support team immediately. We can activate cooling-off periods, connect you with counseling resources, and provide information about problem gambling support organizations. For more information, see our dedicated Responsible Gaming page.

8. Limitations of Liability

8.1 No Warranties

gocap4 services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that:

• The platform will be available at all times without interruption
• All games will function perfectly without errors or glitches
• Data transmission will be secure from interception by third parties

8.2 Limitation of Damages

To the maximum extent permitted by law, gocap4 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability to you for any claims arising from these Terms shall not exceed the amount of your account balance at the time the claim arose.

8.3 Force Majeure

gocap4 is not liable for any failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, riots, government actions, internet service provider failures, power outages, or software failures.

9. Governing Law and Disputes

9.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which gocap4 is licensed to operate. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

9.2 Dispute Resolution

If you have a complaint or dispute with gocap4, please contact our customer support team first. We are committed to resolving issues fairly and quickly. If a resolution cannot be reached through direct communication, you may escalate the matter to our independent dispute resolution service (details available upon request).

10. Changes to Terms

gocap4 reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the platform after changes are posted constitutes your acceptance of the modified terms. We encourage you to review this page periodically. Material changes will be communicated via email or prominent notice on the website.

11. Contact Information

If you have questions about these Terms & Conditions, please contact us:

• Email: [email protected]
• Customer Support: Available 24/7 via live chat on the gocap4 website
• WhatsApp: +62 812-3456-7890